How do I log in to crypto.com?

Open the Crypto.com app or visit the official site, click 'Log In', enter your registered email or phone, supply your password, and complete any two-factor authentication prompts.

What should I do if I forget my password?

Use the 'Forgot password' link on the login page to request a password reset email. If you do not receive it, check spam folders and ensure you're using your registered email.

Why am I seeing 'Too many attempts' or 'Account locked' errors?

Multiple failed sign-in attempts, security triggers, or suspicious activity can temporarily lock your account. Follow the on-screen guidance and contact Crypto.com support if the lock persists.

Crypto.com Login — How to Sign In Securely

This guide walks you through the crypto.com login process, explains two-factor authentication (2FA), and shows how to fix common login errors so you can access your account safely and quickly.

Quick login steps

Open the official Crypto.com mobile app or go to the official website.
Click Log In and enter your registered email address or phone number.
Type your password and tap Sign In.
Complete the 2FA prompt (if enabled) — this may be via authenticator app or SMS.

Tip: Use an authenticator app (Google Authenticator, Authy) for stronger security than SMS.

Setting up Two-Factor Authentication (2FA)

Two-factor authentication is the best way to protect your account. To enable 2FA:

Open Settings > Security in the Crypto.com app.
Select the Authenticator option and scan the QR code with your chosen app.
Store your recovery codes in a secure place; do not share them.

Common login errors & fixes

Incorrect password

If you forgot your password, use the Forgot password flow on the login page. Check spam folders if you don’t receive reset emails.

Two-factor failure

If your 2FA code isn't accepted, confirm your device time is correct (auth apps rely on time sync). If you lost access to your authenticator, use stored recovery codes or contact support.

Account locked

Too many failed attempts or suspicious activity can result in a temporary lock. Follow on-screen instructions and submit the required ID verification if requested.

Security best practices

Never share your password, 2FA codes, or recovery phrases with anyone.
Enable biometric login (fingerprint/face) on mobile for convenience and security.
Use a unique, strong password and a password manager.
Always verify the site URL and avoid logging in via links in unsolicited messages.

Need more help?

For unresolved login issues, visit the official Crypto.com Support Center or open a support ticket through the app. If you suspect a compromised account, report it immediately.

This page is an independent help guide for the crypto.com login process. It is not the official Crypto.com website. Always confirm you are using the official Crypto.com app or domain before entering credentials.